Privacy Policy

Hajjat Tours & Travel (“we,” “us,” “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or book services.

1. Information We Collect

We may collect:

Personal information

• Name, email, phone number

• Passport details (for bookings)

• Nationality

• Travel preferences

• Emergency contacts

Booking information

• Hotel and flight details

• Travel dates

• Special requests (meals, allergies, mobility needs)

Device & website data

• IP address

• Browsing behavior

• Cookies

• Logs for security & performance

2. How We Use Your Information

We use your information to:

• Process bookings and confirmations

• Communicate travel updates, reminders, and invoices

• Provide customer support

• Customize tour programs

• Improve website performance

• Send promotional messages (you may unsubscribe anytime)

• Conduct statistics and service-improvement research

• Comply with legal or regulatory obligations

3. Sharing Your Information

We share only the necessary data with trusted third parties, including:

• Hotels

• Airlines

• Transportation companies

• Local partners and guides

• Visa processing partners

• Payment gateways (MEBS)

We never sell or trade your personal data.

4. Marketing & Communications

By using our website, you agree to receive:

• Booking notifications

• Travel updates

• Promotional offers or newsletters

You can opt out anytime by clicking “unsubscribe” or contacting us.

5. Cookies

Our website uses cookies to:

• Improve browsing experience

• Remember preferences

• Analyze traffic

• Enhance performance

You may disable cookies in your browser settings, though some features may not work properly.

6. Data Protection & Security

We apply reasonable technical and administrative measures to protect your data from:

• Unauthorized access

• Loss

• Misuse

• Alteration

While we strive to protect your information, no system is 100% secure.

7. Your Rights

You may request:

• Access to your personal data

• Correction of inaccurate information

• Deletion where legally allowed

• Withdrawal of marketing consent

• A copy of your stored data

Simply email us at info@hajjattours.com.

8. Retention of Information

We keep your information only as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

• Maintain financial records

9. External Links

Our website may include links to external websites.
We are not responsible for their content, practices, or privacy policies.

10. Changes to This Policy

We may update this Privacy Policy occasionally.
The updated version will be published here with a new “Last Updated” date.